We partner with leading retail industries to serve customers who demand any time, any place, any device and personalized access.
Today’s consumers use many different channels to compare and buy products and services. They expect retailers to provide fast, consistent and seamless interactions in stores, online and via mobile devices. As a result, retailers are thinking steps ahead to provide a better customer experience and keep up with rapidly changing trends.
Many retailers struggle to keep up with growing expectations, including the proliferation of mobile and social business capabilities. They also may be missing out on valuable insights that can be derived from multi-channel interactions with their consumers.
McHoovers helps retailers transform their technology to gain a 360-degree view of consumers and serve them across the entire purchase process. With greater visibility into the customer experience, you improve operational efficiencies, increase order fulfillment and encourage collaboration between stores and supply chain partners.
Our Solutions for Retail organizations include:
- Point-of-Sales (POS) integration & Security
- E-Commerce portals and Store Portals
- Multi-Channel Customer Engagement
- Customer Insights & Business Intelligence
- Enhanced CRM Systems
- Secure Payment Gateway integration
- Custom Application Development
- Mobile Apps
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